diff --git a/rowbot b/rowbot
index ac25dc1..54a4fa6 100755
--- a/rowbot
+++ b/rowbot
@@ -134,7 +134,7 @@ cleanup() {
 trap cleanup EXIT
 
 ###
-# net code
+# net/reload code
 ###
 
 if [[ $reload = yes ]]; then
@@ -150,6 +150,12 @@ if [[ $reload = yes ]]; then
   if [[ -v PING_PID ]]; then
     ping_pid=$PING_PID
   fi
+
+  nick=$NICK ident=$IDENT
+
+  if [[ -v HOST ]]; then
+    host=$HOST
+  fi
 elif [[ $tls = yes ]]; then
   sock_dir=$(mktemp -d)
   mkfifo "$sock_dir"/rb{in,out}
@@ -256,6 +262,8 @@ on_001() {
   done &
 
   ping_pid=$!
+  nick=${params[0]}
+  who "$nick" %%uht,42
 }
 
 on_002() {
@@ -314,6 +322,10 @@ on_266() {
   info %s "${params[3]}"
 }
 
+on_315() {
+  debug "end of WHO for %s" "${params[1]}"
+}
+
 on_332() {
   info "topic for %s is %s" "${params[1]}" "${params[2]}"
 }
@@ -328,6 +340,14 @@ on_353() {
   info "members of %s: %s" "${params[2]}" "${params[3]}"
 }
 
+on_354() {
+  if (( ${params[1]} == 42 )); then
+    debug "received the identifying who"
+    ident=${params[2]} host=${params[3]}
+    debug "ident=%s host=%s" "$ident" "$host"
+  fi
+}
+
 on_366() {
   debug "%s: end of NAMES list" "${params[1]}"
 }
@@ -361,6 +381,18 @@ nick() {
 }
 
 notice() {
+  if [[ -v host ]]; then
+    local msg_len msg=$2
+    (( msg_len = 494 - (${#nick} + ${#ident} + ${#host} + ${#1}) ))
+    debug "max message length is %d" "$msg_len"
+
+    while (( ${#msg} > msg_len )); do
+      send "NOTICE %s :"$'\xe2\x80\x8b'"%s" "$1" "${msg:0:$msg_len}"
+      info "[%s/%s] %s" "$nick" "$1" "${msg:0:$msg_len}"
+      msg=${msg:$msg_len}
+    done
+  fi
+
   send "NOTICE %s :%s" "$1" "$2"
   info "[%s/%s] %s" "$nick" "$1" "$2"
 }
@@ -384,8 +416,20 @@ pong() {
 }
 
 privmsg() {
-  send "PRIVMSG %s :\u200b%s" "$1" "$2"
-  info "<%s/%s> %s" "$nick" "$1" "$2"
+  if [[ -v host ]]; then
+    local msg_len msg=$2
+    (( msg_len = 493 - (${#nick} + ${#ident} + ${#host} + ${#1}) ))
+    debug "max message length is %d" "$msg_len"
+
+    while (( ${#msg} > msg_len )); do
+      send "PRIVMSG %s :"$'\xe2\x80\x8b'"%s" "$1" "${msg:0:$msg_len}"
+      info "<%s/%s> %s" "$nick" "$1" "${msg:0:$msg_len}"
+      msg=${msg:$msg_len}
+    done
+  fi
+
+  send "PRIVMSG %s :"$'\xe2\x80\x8b'"%s" "$1" "$msg"
+  info "<%s/%s> %s" "$nick" "$1" "$msg"
 }
 
 quit() {
@@ -400,6 +444,14 @@ user() {
   send "USER %s 0 * :%s" "$ident" "$realname"
 }
 
+who() {
+  if (( $# > 1 )); then
+    send "WHO %s %s" "$1" "$2"
+  else
+    send "WHO %s" "$1"
+  fi
+}
+
 ###
 # app hooks
 ##
@@ -512,7 +564,7 @@ hook_post_PRIVMSG_control_panel() {
     case ${words[0]:${#trigger}} in
     raw)
       local cmd
-      cmd=${params[1]#*"$trigger"raw} cmd=${cmd# }
+      cmd=${params[1]#"$trigger"raw} cmd=${cmd# }
       info "%s is executing command: %s" "$from" "$cmd"
       send "$cmd"
       ;;
@@ -523,6 +575,11 @@ hook_post_PRIVMSG_control_panel() {
     reload)
       export IN_SOCK=$in_sock OUT_SOCK=$out_sock LOG_FD=$log DEV=$dev
       export RELOAD_TO=$to TRIGGER=$trigger LOG_LEVEL=$level
+      export NICK=$nick IDENT=$ident
+
+      if [[ -v host ]]; then
+        export HOST=$host
+      fi
 
       if [[ $tls = yes ]]; then
         export SOCK_DIR=$sock_dir