diff --git a/rowbot b/rowbot
index 380f4dc..7070850 100755
--- a/rowbot
+++ b/rowbot
@@ -1,5 +1,7 @@
 #!/usr/bin/env bash
 
+shopt -s nullglob dotglob extglob
+
 ###
 # logger
 ###
@@ -76,6 +78,10 @@ if [[ $tls = yes ]]; then
     exit 1
   fi
 
+  if [[ -v opts[client-cert] ]]; then
+    client_cert=${opts[client-cert]}
+  fi
+
   port=${opts[port]:-6697}
 else
   port=${opts[port]:-6667}
@@ -130,6 +136,7 @@ trap cleanup EXIT
 ###
 
 if [[ $reload = yes ]]; then
+  debug "starting reload. pid is %d" "$$"
   in_sock=$IN_SOCK out_sock=$OUT_SOCK
 
   if [[ $tls = yes ]]; then
@@ -143,12 +150,21 @@ if [[ $reload = yes ]]; then
 elif [[ $tls = yes ]]; then
   sock_dir=$(mktemp -d)
   mkfifo "$sock_dir"/rb{in,out}
-  socat OPENSSL:"$server":"$port" - <"$sock_dir"/rbin >"$sock_dir"/rbout &
+
+  if [[ -v client_cert ]]; then
+    conn_args=OPENSSL:$server:$port,cert=$client_cert
+  else
+    conn_args=OPENSSL:$server:$port
+  fi
+
+  socat "$conn_args" - <"$sock_dir"/rbin >"$sock_dir"/rbout &
   tls_pid=$!
+  debug "created tls connection (pid %d)" "$tls_pid"
   exec {out_sock}>"$sock_dir"/rbin {in_sock}<"$sock_dir"/rbout
 else
   exec {sock}<>/dev/tcp/"$server"/"$port"
   in_sock=$sock out_sock=$sock
+  debug "created plaintext connection"
 fi
 
 send() {
@@ -181,15 +197,27 @@ on_JOIN() {
 on_MODE() {
   if (( ${#params[@]} == 2 )); then
     info "%s sets mode(s) %s on %s" "$from" "${params[1]}" "${params[0]}"
-  else
-    warn "mode line was not handled: %s" "$orig_line"
+  elif (( ${#params[@]} > 2 )); then
+    info "%s: %s sets mode(s) %s" "${params[0]}" "$from" "${params[*]:1}"
   fi
 }
 
+on_NICK() {
+  info "%s has changed their name to %s" "$from" "${params[0]}"
+}
+
 on_NOTICE() {
   info "[%s/%s] %s" "$from" "${params[0]}" "${params[1]}"
 }
 
+on_PART() {
+  if (( ${#params[@]} > 1 )); then
+    info "%s has left %s: %s" "$from" "${params[0]}" "${params[1]}"
+  else
+    info "%s has left %s" "$from" "${params[0]}"
+  fi
+}
+
 on_PING() {
   pong "${params[1]}"
   debug "received ping: %s" "${params[0]}"
@@ -322,7 +350,21 @@ join() {
 
 nick() {
   send "NICK %s" "$1"
-  info "changing nickname to %s" "$1"
+}
+
+notice() {
+  send "NOTICE %s :%s" "$1" "$2"
+  info "[%s/%s] %s" "$nick" "$1" "$2"
+}
+
+part() {
+  if (( $# )); then
+    if (( $# > 1 )); then
+      send "PART $1 :$2"
+    else
+      send "PART $1"
+    fi
+  fi
 }
 
 ping() {
@@ -338,14 +380,68 @@ privmsg() {
   info "<%s/%s> %s" "$nick" "$1" "$2"
 }
 
+quit() {
+  if (( $# )); then
+    send "QUIT :%s" "$1"
+  else
+    send QUIT
+  fi
+}
+
 user() {
-  send "USER %s * * :%s" "$ident" "$realname"
+  send "USER %s 0 * :%s" "$ident" "$realname"
 }
 
 ###
 # app hooks
 ##
 
+hook_pre_PRIVMSG_CTCP() {
+  if [[ ${params[1]} != $'\x01'*$'\x01' ]]; then
+    return 0
+  fi
+
+  local cmd msg
+  cmd=${params[1]#$'\x01'} cmd=${cmd%% *}
+  msg=${params[1]#* } msg=${msg%$'\x01'}
+
+  if [[ ${cmd^^} = ACTION ]]; then
+    if [[ ${params[0]:0:1} = \# ]]; then
+      info "ctcp: %s: %s %s" "${params[0]}" "$from" "$msg"
+    else
+      info "privately, %s %s" "$from" "$msg"
+    fi
+
+    return 1
+  elif [[ ${params[0]:0:1} = \# ]]; then
+    info "ctcp: %s has requested %s in %s" "$from" "${cmd^^}" "${params[0]}"
+    return 1
+  fi
+
+  info "ctcp: sending %s to %s" "${cmd^^}" "$from"
+
+  case ${cmd^^} in
+  CLIENTINFO)
+    notice "$from" $'\x01'"CLIENTINFO ACTION CLIENTINFO PING SOURCE TIME VERSION"$'\x01'
+    ;;
+  PING)
+    local msg
+    msg=${params[1]#* } msg=${msg%$'\x01'}
+    notice "$from" $'\x01'"PING $msg"$'\x01'
+    ;;
+  SOURCE)
+    notice "$from" $'\x01'"SOURCE https://ahti.space/git/uplime/rowbot"$'\x01'
+    ;;
+  TIME)
+    notice "$from" $'\x01'"TIME time for you to get a watch"$'\x01'
+    ;;
+  VERSION)
+    notice "$from" $'\x01'"VERSION rowbot v2"$'\x01'
+  esac
+
+  return 1
+}
+
 hook_post_PRIVMSG_factoids() {
   if [[ ${params[0]:0:1} != \# ]]; then
     return 0
@@ -414,9 +510,11 @@ hook_post_PRIVMSG_control_panel() {
       ;;
     join)
       join "${words[1]}"
+      privmsg "$to" "joined ${words[1]}"
       ;;
     reload)
       export IN_SOCK=$in_sock OUT_SOCK=$out_sock LOG_FD=$log
+      export RELOAD_TO=$to
 
       if [[ $tls = yes ]]; then
         export SOCK_DIR=$sock_dir
@@ -430,6 +528,24 @@ hook_post_PRIVMSG_control_panel() {
       privmsg "$to" "reloading..."
       exec "${original_args[@]}" --reload
       ;;
+    level)
+      level=${words[1]}
+      privmsg "$to" "log level is now set to $level"
+      ;;
+    dev)
+      if [[ $dev = yes ]]; then
+        dev=no
+        privmsg "$to" "developer status disabled"
+      else
+        dev=yes
+        privmsg "$to" "developer status enabled"
+      fi
+      ;;
+    trigger)
+      if (( ${#words[@]} > 1 )); then
+        trigger=${words[1]}
+        privmsg "$to" "trigger is now $trigger"
+      fi
     esac
   fi
 }
@@ -438,7 +554,9 @@ hook_post_PRIVMSG_control_panel() {
 # driver
 ###
 
-if [[ $reload != yes ]]; then
+if [[ $reload = yes ]]; then
+  privmsg "$RELOAD_TO" done.
+else
   nick "$nick"
   user "$ident" "$realname"
 fi